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Crisis Communications
Case Studies
- Sydney Harbour Oil Spill in August 1999
by Helen Morgner, Shell Australia Limited (Melbourne, Victoria, Australia)
Articles
- The Ten Steps of Crisis Communications
by Jonathan L. Bernstein, Bernstein Communications (Monrovia, California, USA)
- Killing Rumors: A 50-Year Old Mathematical Formula Is Key Tool in Managing Crisis Communications
by Helio Fred Garcia, Clark & Weinstock (New York, USA)
- Overcoming Typical Organizational Dysfunctions in Managing Crisis Communications
by Helio Fred Garcia, Clark & Weinstock (New York, USA)
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